Terms of Service

Effective Date: 7.16.26

Acceptance of These Terms

By accessing or using grandrisingbehavioralhealth.com (the “Site”), you agree to these Terms of Service. If you do not agree, please do not use the Site.

Eligibility

Our services are available only to adults 18 years of age and older. This Site is not directed to children under 13.

Medical Disclaimer

The content on this website is for informational purposes only and doesnot constitute medical, psychiatric, or behavioral health advice, diagnosis, ortreatment.

Always consult a qualified healthcare provider regarding any medical ormental health condition.

No Provider–Patient Relationship

Use of this website does not establish a provider–patient ortherapist–client relationship.

A relationship is only established after:

• Intake completion
• Acceptance into services
• Signed consent documentation

Submission of information does not guarantee admission.

Emergency Disclaimer

This website is not intended for emergency use.

If you are experiencing an emergency:

• Call 911
• Call/text 988
• Go to the nearest emergency room

Telehealth & Telemedicine Services

When clinically appropriate, we offer secure telehealth and telemedicine services through an encrypted, HIPAA-compliant platform. Telehealth services are provided only to patients located in Massachusetts — currently the only state in which our clinicians are licensed to practice telehealth — and require completion of intake and informed-consent documentation. Telehealth may not be suitable for every condition or situation; our clinical team determines whether virtual care is appropriate, and technical failures may require rescheduling or an in-person visit.

Prescriptions & Medications

Grand Rising Behavioral Health does not dispense, sell, or ship medications through this Site or otherwise. Medication is prescribed only when clinically appropriate, following an evaluation by a licensed clinician within an established provider–patient relationship — use of this Site does not entitle you to a prescription. All prescriptions are transmitted electronically to an external, licensed pharmacy of your choice, where they are filled and dispensed.

Payment & Insurance

We are an out-of-network provider and work with commercial insurance plans offering out-of-network benefits, as well as private pay. Insurance verification is provided as a courtesy and does not guarantee coverage or final cost; our admissions team provides clear cost information before you begin services. Contact admissions at (781) 604-1956 with any questions about pricing.

Accuracy of Information

We do not guarantee that website content is complete, accurate, orcurrent.

Do not rely on website content as a substitute for professional care.

Limitation of Liability

To the fullest extent permitted by law, Grand Rising Behavioral Health isnot liable for:

• Use of website content
• Decisions based on information on the website
• Delays in care
• Submission of information

Use of this website is at your own risk.

Electronic Communication Risk

• Communications may not be secure
• Response times are not guaranteed
• Not appropriate for urgent matters

Acceptable Use

You agree not to use the Site for any unlawful purpose, submit false or misleading information, attempt to gain unauthorized access to any portion of the Site, or interfere with the Site's operation or security.

Intellectual Property

All content on this Site — including text, graphics, logos, and images — is the property of Grand Rising Behavioral Health or its licensors and may not be reproduced or distributed without prior written permission, except for personal, non-commercial use.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites, and a link does not constitute an endorsement.

Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Massachusetts.

Changes to These Terms

We may update these Terms at any time. Revised Terms take effect when posted on this page with a new effective date, and your continued use of the Site constitutes acceptance of the revised Terms.

Governing Documents

Use of this website is also subject to our:

• Privacy Policy
• Notice of Privacy Practices

Contact Us

Grand Rising Behavioral Health · 1 Edgewater Dr., Suite 202, Norwood, MA 02062 · Phone: (781) 604-1956 · Email: info@grandrisingbehavioralhealth.com