Notice of Privacy Practices
Notice of Privacy Practices
Effective Date: 4.19.26
THIS NOTICE DESCRIBES HOW MEDICALINFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.
Privacy Officer
Grand Rising Behavioral Health has designated a Privacy Officer:
Kate Haines, Program Director
Phone: (781) 604-1956
Email: info@grandrisingbehavioralhealth.com
Our Legal Duties
We are required to:
- Maintain the privacy of your Protected Health Information (PHI)
- Provide this Notice
- Follow its terms
Uses and Disclosures of Information
We may use and disclose your PHI for:
Treatment
Providing and coordinating care
Payment
Billing and insurance processing
Healthcare Operations
Quality improvement, licensing, and compliance
Other Permitted Uses
We may disclose information:
- As required by law
- For public health and safety
- For oversight activities
- In response to legal processes
Uses Requiring Authorization
We will obtain your written authorization for:
- Psychotherapy notes (when applicable)
- Marketing communications
- Other non-permitted disclosures
You may revoke authorization at any time.
Your Rights
You have the right to:
- Access your records
- Request amendments
- Request restrictions
- Request confidential communications
- Receive an accounting of disclosures
- File a complaint
Minors and Confidentiality
We comply with Massachusetts laws regarding minors’ rights to consent andconfidentiality.
Our Responsibilities
We:
- Maintain safeguards to protect your information
- Notify you of breaches
- Train staff on privacy policies
- Comply with Massachusetts data security laws
Website and Communication Limitations
- Website use does not create a provider–patient relationship
- Electronic communication may not be secure
- Not appropriate for urgent or sensitive matters
Emergency Disclaimer
Grand Rising does not provide emergency services through its website.
Call 911 or 988 if needed.
Distribution of This Notice
This Notice is:
- Provided at first service
- Available upon request
- Posted on our website
Changes to This Notice
We may update this Notice at any time.
Complaints
Grand Rising Behavioral Health
1 Edgewater Dr., Suite 202
Norwood, MA 02062
Phone: (781) 604-1956
Email: info@grandrisingbehavioralhealth.com
You may also file a complaint with:
- U.S. Department of Health and Human Services (OCR)
- Massachusetts Attorney General
You will not be penalized for filing a complaint.
